Will you do a DNA test if we live outside of the U.S.A.?
This is one the most often asked questions we get. The answer is YES.
Legal testing collections can be coordinated in over 100 countries. Please contact us at 1-855-362-5224 to learn more information about this option. Private DNA testing is the most common type of test ordered , and so we want you to know all of your options prior to ordering your DNA test.
First, we can ship a DNA collection kit almost anywhere in the world. The only exception to that is if the country you live in, or want to have DNA testing done in, does not allow shipments from the U.S.A. or DNA testing for it’s citizens. The responsibility to know the rules of your country belongs to you.
Second, we have several ways to help you get your DNA samples to us. All of our shipments are sent through USPS (United States Postal Service. You can choose to either have the kit(s) send via USPS International Priority, or USPS International First Class. We are charged extra by the postal service for sending material outside the U.S.A,, and just pass that expense onto you. You can choose either way to have the kit shipped depending on your budget and need. International Priority may take 6-10 days and International First Class may take 10=16 days, depending on the country.
We provide you a tracking number for your shipment(s) so you know where it is at at all times. Once it leaves the U.S.A. and is sent to your county, there are some things that are outside of our control that may delay delivery. Among those are holds at Customs, an address that you have provided on your order form that is incorrect, or delays due to the worldwide pandemic. Our lab remains open and testing, but we just want you to understand what may delay your kit (hopefully not!).
There is an option that we are Journey Genetic Testing highly recommend for those clients outside of the U.S.A. We offer a Make Your Own Kit option, that is just as accurate to collect DNA sample with, and it saves the cost of international shipping, as well as time. There is no extra cost for this, and you select it when you place your DNA test order. If you are interested you can learn more by CLICKING HERE.
We will of course notify you by email once all the DNA samples arrive at the lab, We do recommend that whatever carrier your choose to return your DNA samples to the lab, that you obtain a tracking number for that carrier to make certain they arrive.
Our reports can be issued either in English or Spanish. If you need a report in Spanish we will need to know that at the time of your order.
Let us know if we can answer any other questions. You can always send an information request on the form below. We are open during Pacific Standard Time, Monday through Friday.
We are excited to help you get the answers you need and deserve on your journey to truth through DNA testing!