Journey Genetic Testing Reviews
Listed below you will find our guarantee to each of our clients regarding the service that can be expected on all of our services, as well as DNA testing reviews from our clients.
Our Customer Guarantee
You need to trust the company that will perform your DNA test. We’ve written a Customer Guarantee, so you know what you’re getting when you choose Journey Genetic Testing.
- We guarantee you accurate results. We test each sample twice to ensure absolute accuracy, and use only trained and experienced professionals when conducting your testing when necessary.
- We guarantee you confidentiality. We will not share your results with anyone without your permission.
- We guarantee you exceptional customer service. We will guide you through the testing process from start to finish in a professional manner and with the understanding that no cases are exactly alike.
- We guarantee you fair and honest pricing. We will never have hidden charges, and we will provide the most competitive prices possible. We don’t belive in taking advantage of your situation to help you learn the truth.
Our DNA Testing Customer Reviews
We value our client’s input regarding our testing service. It is our goal to meet all of your DNA needs, and exceed your expectations. Our client’s input help us to do our best to provide you the best service during your DNA testing journey. Here you will find reviews about our paternity, sibling. grandparent, avuncular, and twin zygosity testing, as well as some of our other tests.
While there are many websites that may offer reviews, very few focus only on DNA testing. A genuine review from a website will require a person’s name and email address, as well as verification that they have actually received the service they are reviewing. We encourage caution when you see a review from an outside site that does not include these items (the email address should always be masked for privacy). We do not solicit reviews from those who have done testing with us, as we want to always protect their privacy, because many people do this testing without wanting other people to know about it.
The following reviews have been posted by our clients. We do not edit the reviews except to remove the last name and email address to ensure their private information is protected.
I got test results back from an ancestry company but they could not give me solid answers. I spoke with one of your representatives who explained the difference and why I should use a person to person DNA test. Your process was simple and easy to understand, and the results came back in just two days, rather than weeks like the other test I took. Thank you for explaining the difference and now I know for sure. It showed we were not related after all. Very relieved to know for sure. Thank you!
Great job! Everything was fast, and just as you explained it to me. I am glad that I went with your company.
Customer service was excellent
The good reviews along with the clear explanation of services and expertise was the main factors why I choose your company. I was not disappointed
Professional and fast
You have given us the answer we needed. We are full siblings. You have a very good service and price. Thank you so much.
I am very happy with my results. Thank you.
I recently found out I may have a grandchild. Father would not take DNA. So I purchased this and sent out to the potential Grandchild. Results were fast! I am now the proud Grandma of a beautiful new Grandson.
Amazing experience and quick results!
Thank you for your help and guidance
It had been over a year since I’d talked to my last living grandparent so there was tension right from the beginning. Fortunately Journey Genetic Testing has experience helping people dealt with family tensions – I don’t know how we would have got through this without your help!
Couldn't be improved upon
Great people, great service. My results gave me the answer I wanted in 1 day! I don’t think they would do it but they did.
Got my results in 1 day! Highly recommend.